Can a registered nurse talk to a GP after hours?
Can a registered nurse talk to a GP after hours?
Our registered nurses will talk to you about your symptoms. After hours, they may offer you a call back or a video call from a GP who can provide advice. The helpline offers you the option of having a phone or video call with a GP, depending on your circumstances. Eligible patients are referred to a video call by a registered nurse.
Can you make a phone call to a GP?
The helpline offers you the option of having a phone or video call with a GP, depending on your circumstances. Eligible patients are referred to a video call by a registered nurse.
How does telephone triage work in a GP surgery?
Telephone Triage is a process by which the patient appointment system is managed in a GP surgery by the duty doctor. It is a method by which a Doctor telephones the patient and assesses through a detailed history whether the patient’s medical problem can be managed without the patient having to come in for a face to face appointment.
Can a nurse triage be handled by telephone?
Previous studies suggest that around 50% of nurse-triage calls may be handled by telephone advice alone, but most have been small or focused on out-of-hours care. (2) Telephone triage and advice has been shown to be acceptable to most patients, offering reassurance and advice without the inconvenience and disruption of a surgery appointment.
How does a nurse work with a physician on the phone?
In some practices the nurse does the dialing while the physician is talking with another patient on the phone. When the physician finishes that call, he or she can take the next call without delay. In other practices the nurse will do some or most of the call-backs.
Our registered nurses will talk to you about your symptoms. After hours, they may offer you a call back or a video call from a GP who can provide advice. The helpline offers you the option of having a phone or video call with a GP, depending on your circumstances. Eligible patients are referred to a video call by a registered nurse.
The helpline offers you the option of having a phone or video call with a GP, depending on your circumstances. Eligible patients are referred to a video call by a registered nurse.
What happens when you call the after hours GP helpline?
When you call the after hours GP helpline, a registered nurse will assess you and based on your symptoms, the nurse may offer you a phone call or a video call from a GP. The GP will contact you within 15 minutes or 1 hour depending on the urgency of your health issue and the post code you are calling from.